Who we are

Mission Vision Values


Turn people problems into sources of learning and transformation


To become a premier human relations consultancy of expert HR and ADR professionals with authority in turning workplace and people problems into transformative learning experiences





Continuous Improvement

Curiosity: Valuing change and recognizing there is something worthwhile on the other side

Conviction: Being willing to go out on the skinny branch alone

Collaboration: Building trust through integrity, creditability, empathy and stories

Continuous Improvement: Embracing conflict and difference head on

Our Foundation

In a nutshell I started BMS after personally being impacted by a corporate restructure. The options presented did not fit my life or the vision for my career and thus BMS was born out of a sense of urgency. As a workplace strategies consultant known for flipping the script on traditional HR processes and a reputation as a thought leader and employee relations godsend, I was often sought after for what others consider insightful perspectives on issues of inclusion and conflict management. It was there in my role as a trusted advisor to seniors leaders, frontline leaders, and employees from all walks that it was most evident to me the most developmental need in the workplace was conflict management. People are complex and by the shear nature managing them in the workplace is even more complicated and any artful professional responsible for managing do good by having a litany of tools. So, the journey begin quickly realizing Mediation and other forms of ADR were proven effective and under-utilized conflict resolution tools for employee relations and workplace grievances. From there, I set out on a path intent on helping organizations fix work while fixing “their stuff” through strengthening workplace conflict capacity and human relations that impact every aspect of their business and operations.

I am grateful to the independent partners who are as committed to the work as I am and think enough of the vision to create more meaningful moments that matter across the employee experience.

Our Team

We have assembled the most diverse group of professionals and arranged as business partnerships expert Consultants with over 171 combined years of conflict, leadership, and human relations consulting in the workplace and DEI space.

Our team is made up of a cadre of dynamic and highly experienced professionals that are driven by our passion for being in community and collaboration. Co-Collaborators we call ourselves! Located in various parts of the country, each one brings specialized knowledge and credentials from diverse backgrounds, education, industries, and fields of work. We thrive in our quest to help individuals, leaders, teams, and organizations by leading with the questions “What’s working? What’s not working? and How can we do things differently?” Our commitment is to understand your unique needs and circumstances. Our greatest contribution to the world of work is our dedication to transforming the workplace experience by helping organizations think strategically about their human relations.

Our philosophy is “People First”

More about TeKay

TeKay Brown-Taylor MBA, PHR, CMT, CDP, SHRM-SCP is the Owner/President of Brownstone Mediation Services (BMS), a human relations (HR) consulting firm intent on helping organizations fix work while fixing “their own stuff” through strengthening workplace conflict capacity. She is a PROUD St. Louisian and native of the “Show Me State” having relocated to beautiful Augusta GA the Fall of 2012. Prior to starting her own business, she held the role of HR Business Partner with one of Fortune 500s leading human capital management firms; while there received the “Women Making a Difference” peer and staff-selected company award. As a self-proclaimed “Conflict Mechanic” with assumed superPOWERS as a gifted and experienced authority on human relation issues, TeKay has coached and advised thousands of employees and leaders on workplace related issues. She has developed and delivered innovative interventions for organizations of all sizes and disciplines across both academic, non-profit, corporate, and military settings. She holds a Bachelor of Science in Management and Organizational Behavior and an MBA in Human Resource Management; along with certifications in human resource management, diversity, equity, and inclusion, military equal opportunity, equal employment opportunity (EEO), and as a conflict coach, among others.

TeKay is a high-energy and forward-thinking HR Architect with more than 17 years of successful experience helping organizations leverage human capital and diversity to create and strengthen inclusive workplace environments. She is a long-time SHRM National member, past Chapter Board member, and current SHRM GA District Director responsible for fostering state council support to SHRM Chapters across the state.

She prides herself on the unique perspective she brings set out to dismantle outdated “that’s the way we’ve always done it” thinking and challenge leaders and HR professionals to create new ways to drive better workplace experiences.

  • Bachelor of Science Management & Organizational Behavior
  • Master of Business Administration Human Resources Management
  • Certified Equal Employment Opportunity Management
  • Certified Professional in Human Resources
  • Certified Inclusive Workplace Culture
  • Certified in Diversity and Inclusion in HR
  • Certified Mediation Train-the-Trainer
  • Certified in Mediation: Civil, Family, Workplace Mediation
  • Air Force Commission in Military Science and Leadership
  • Over 500+ CE hours on other ADR and HR related topics
Community Involvement
  • Girls Scouts of Historic Georgia Regional Advisory Board
  • Augusta Family Y Corporate Board
  • Augusta Mini Theatre Board Civics Chair
  • Annual ADR Community Resource Fair Organizer
  • Reduce Your Risk Board
  • Cancer Support Services (Formerly The Lydia Project)
  • Neighborhood Conversations Organizer, and Facilitator
  • Augusta Metro Chamber of Commerce
Off the cuff
  • I love Pickleball!!!!!!
  • I lettered in softball, my first love!
  • I love to eat!
  • I am prior enlisted Air Force Veteran with 20+ years: Current rank Major
  • In my other life my dream job would have been a successful agent and promoter in the entertainment industry
  • I appreciate a good analogy and live by mottos!
  • I love a good laugh!
  • I see the good in everyone until I don’t
  • I love dogs but I have a cat!
  • I flew an F-15 Eagle fighter aircraft